FAQs
- HOW DO I PLACE MY ORDER?
Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.
We’ll prepare your order and let you know when it's on its way!
- HOW LONG WILL IT TAKE TO SHIP MY ORDER?
Merchandise is produced and shipped from our facility 1-2 business days after purchase. Transit time: 5-8 days
- MY TRACKING NUMBER ISN’T WORKING
Tracking numbers can take 1-2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.
- I NEED HELP WITH A LATE ORDER
Merchandise is produced and shipped from our facility 1-2 business days after purchase. Transit time: 5-8 days
If your order has not arrived after 10 business days, please contact our team, we are happy to assist.
- WHEN WILL MY CARD BE CHARGED?
Just after your order has been successfully placed.
- HOW SECURE IS MY PERSONAL INFORMATION?
We adhere to the highest industry standards to protect your personal information when you checkout and purchase.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
CHIGARO
106 Shrewsbury Road
London, Greater London
E7 8QA
United Kingdom
Email us: Contact@chigaro.com
Call us: +44 7441 464866
Monday to Friday : 9:30AM-6:30PM - Saturday: 9:30AM-5PM